Privacy Policy

Effective Date: 01/04/2025
Company: Geodesy Data Solution Private Limited
Website: www.geodesydatasolution.com
Email: info@geodesydatasolution.com
Phone: +91 82678 10177
Office: Ground Floor, Near Camp Road, Dehradun, Uttarakhand 248007

1. Introduction

This Privacy Policy explains how Geodesy Data Solution Private Limited (“Company”, “we”, “our”, or “us”) collects, uses, stores, protects, and shares your information when you access or use our website, mobile application, and online marketplace platform (“Platform”).

By using our Platform, you agree to the data practices described in this Privacy Policy.
If you do not agree, please discontinue usage immediately.

2. Information We Collect

We collect different types of information to provide and improve our services:

2.1 Personal Information

When you create an account or make a purchase, we may collect:

  • Full name

  • Email address

  • Phone number

  • Address or location details

  • Payment-related information (processed through secure gateways)

  • Business information (for merchants/vendors)

2.2 Technical Information

Automatically collected through cookies and tracking tools:

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Pages visited

  • Time spent on platform

  • Referring/exit pages

2.3 Transaction Information

  • Order details

  • Digital product downloads

  • Subscription records

  • Payment history

  • Refund or dispute records

2.4 Merchant/Vendor Data

For sellers listing products on the platform:

  • Business documents

  • Product information

  • Bank details for payouts

  • Tax/GST details (if applicable)

2.5 Communication Data

  • Customer support messages

  • Emails

  • Chat interactions

  • Feedback and reviews

3. How We Use Your Information

We use collected data for the following purposes:

3.1 To Operate and Improve the Platform

  • Account creation and management

  • Product listing and marketplace operations

  • Subscription and payment processing

  • Digital product delivery

  • Customer and merchant support

3.2 For Security & Fraud Prevention

  • Monitoring suspicious activity

  • Preventing unauthorized transactions

  • Ensuring compliance with legal obligations

3.3 For Communication

  • Sending order confirmations

  • Transaction-related emails

  • Customer support responses

  • Platform updates or policy changes

3.4 For Marketing & Analytics (Non-sensitive)

  • Improving user experience

  • Analyzing performance and usage patterns

  • Sending optional promotional content (only with consent)

4. How We Store & Protect Your Data

We implement strong security measures to protect your personal information:

  • Encrypted data transmission (SSL/HTTPS)

  • Secure servers and restricted access

  • Encrypted payment gateway integration

  • Regular security audits

We do NOT store full payment details such as credit/debit card numbers; these are handled securely by third-party payment processors.

5. Sharing of Information

We do not sell, rent, or trade your personal information.
However, we may share data in the following cases:

5.1 With Service Providers

  • Payment gateways

  • Cloud storage partners

  • Email and SMS providers

  • Customer support tools
    These partners are bound by confidentiality agreements.

5.2 For Legal & Compliance Reasons

We may share data if required to:

  • Comply with court orders or legal obligations

  • Prevent fraud or financial crime

  • Protect rights, safety, or property

5.3 With Merchants/Vendors

When you purchase from a seller, certain order details may be shared with that merchant for delivery and support.

5.4 With Your Consent

Any optional data sharing will require your explicit approval.

6. Cookies & Tracking Technologies

Our Platform uses cookies to:

  • Improve site functionality

  • Remember user preferences

  • Analyze traffic

  • Provide personalized content

Users may disable cookies through browser settings but some features may not function correctly.

7. Data Retention

We retain your data only for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Maintain account activity

  • Comply with legal, tax, or regulatory obligations

Users may request data deletion anytime (subject to legal constraints).

8. Your Rights & Choices

You have the following rights regarding your personal data:

  • Right to access – View your stored data

  • Right to update – Correct or modify information

  • Right to delete – Request account or data deletion

  • Right to withdraw consent – Unsubscribe from promotional messages

  • Right to data portability – Request a copy of your data

  • Right to restrict processing (where applicable)

To exercise any of these rights, email us at:
📧 info@geodesydatasolution.com

9. Children’s Privacy

Our Platform is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
If such data is discovered, we will delete it immediately.

10. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites.
Users are encouraged to review their respective privacy policies.

11. Updates to This Privacy Policy

We may update or revise this Privacy Policy at any time.
Updates will be effective immediately upon posting on the website.
Continued use of the Platform constitutes acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests related to privacy matters, contact us:

Geodesy Data Solution Private Limited
📧 Email: info@geodesydatasolution.com
📞 Phone: +91 82678 10177
📍 Address: Ground Floor, Near Camp Road, Dehradun, Uttarakhand 248007